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GUIDE TO ORGANISATION DESIGN
OTHER ECONOMIST BOOKS
Guide to Analysing Companies
Guide to Business Modelling
Guide to Business Planning
Guide to Economic Indicators
Guide to the European Union
Guide to Financial Markets
Guide to Investment Strategy
Guide to Management Ideas
Numbers Guide
Style Guide
Brands and Branding
Business Consulting
Business Miscellany
Business Strategy
China’s Stockmarket
Dealing with Financial Risk
Economics
Emerging Markets
The Future of Technology
Globalisation
Headhunters and How to Use Them
Mapping the Markets
The City
Wall Street
Essential Director
Essential Economics
Essential Investment
Essential Negotiation
Pocket World in Figures
GUIDE TO ORGANISATION DESIGN
Creating high-performing and adaptable
enterprises
Naomi Stanford
THE ECONOMIST IN ASSOCIATION WITH
PROFILE BOOKS LTD
Published by Profile Books Ltd
3A Exmouth House, Pine Street, London EC1R 0JH
www.profilebooks.com
Copyright © The Economist Newspaper Ltd, 2007
Text copyright © Naomi Stanford, 2007
All rights reserved. Without limiting the rights under copyright reserved above, no
part of this publication may be reproduced, stored in or introduced into a retrieval
system, or transmitted, in any form or by any means (electronic, mechanical,
photocopying, recording or otherwise), without the prior written permission of both
the copyright owner and the publisher of this book.
The greatest care has been taken in compiling this book.
However, no responsibility can be accepted by the publishers or compilers
for the accuracy of the information presented.
Where opinion is expressed it is that of the author and does not necessarily coincide
with the editorial views of The Economist Newspaper.
Typeset in EcoType by MacGuru Ltd
info@macguru.org.uk
Printed in Great Britain by
Clays, Bungay, Suffolk
A CIP catalogue record for this book is available
from the British Library
ISBN 978 1 86197 802 8
The paper this book is printed on is certified by the © 1996 Forest Stewardship
Council A.C. (FSC). It is ancient-forest friendly. The printer holds FSC chain of custody
SGS-COC-2061
SGS-COC-2061
Contents
Acknowledgements
vi
Preface
vii
1 Introducing organisation design
1
2 Models, approaches and designs
20
3 Organisational structures
46
4 Planning and sequencing the organisation design
80
5 Measurement
116
6 Stakeholder engagement
150
7 Leadership and organisation design
183
8 Culture and group processes
214
9 Morphing not future proofing
245
Notes
277
Appendices
1 Organisation design models
287
2 Useful sources of information
294
3 Glossary
302
Index
316
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